Shipping & returns

The following conditions apply: 

Shipping conditions

The goods are delivered by DHL GoGreen.

 

Shipping costs (incl. legally valid VAT)

The shipping costs are calculated automatically when you place your order. The costs of the individual shipping zones incl. the countries are divided as follows.

 

Domestic deliveries (Germany):

Up to a purchase value of 85€ within Germany = 4,50 EUR

Free shipping within Germany from a purchase value of 85€!

 

Deliveries within the EU:

Shipping zone 1:

Denmark, France, Luxembourg, Netherlands, Austria, Poland and Czech Republic, Italy, Great Britain, Lithuania, Malta = 12,00 EUR

Free shipping from 200€ purchase value!

 

Shipping zone 2:

Belgium, Iceland, Bulgaria, Finland, Greece, Ireland, Croatia, Portugal, Romania, Sweden, Slovakia, Spain, Hungary, Cyprus, Latvia = 14.00 EUR

Free shipping from 200€ purchase value!

 

Shipping zone 3:

Lichtenstein, Norway = EUR 24.50

 

Delivery times

Unless otherwise stated in the respective offer, the goods will be delivered within 2-4 days in Germany. In the following table you will find the delivery times for shipping to other countries, which you must add to the delivery time stated for the respective item.

Please note that there is no delivery on Sundays and public holidays.

Country Additional maximum duration in days
Shipping zone 1: Denmark, France, Luxembourg, Netherlands, Austria, Poland and Czech Republic, Italy, Great Britain, Lithuania, Malta 10
Shipping zone 2: Belgium, Iceland, Bulgaria, Finland, Greece, Ireland, Croatia, Portugal, Romania, Sweden, Slovakia, Spain, Hungary, Cyprus, Latvia, Slovakia 12
Shipping zone 3: Lichtenstein, Norway 12

 

Information on the calculation of the delivery date

The time limit for delivery shall commence on the day after the payment order is issued to the remitting bank in the case of payment in advance or on the day after conclusion of the contract in the case of other payment methods and shall end with the expiry of the last day of the time limit. If the last day of the period falls on a Sunday or a public holiday recognised by the state at the place of delivery, the next working day shall take the place of such a day.

 

Return

Please read our cancellation policy and follow the steps in it if you wish to return your order to us. 


The return address is:

WSVK Oederan GmbH

Industrial road 1

09569 Oederan