Shipping & Returns

Shipping conditions

Deliveries are made only within the EU and Switzerland. The goods are shipped by DHL GoGreen.

Shipping costs (incl. legally valid VAT)

The shipping costs are calculated automatically when you place your order.

Deliveries within the EU:

Up to a purchase value of €100 within Germany = €5.90 and within Europe, Switzerland and the United Kingdom = €7.90.
From a purchase value of 100 € within Europe, Switzerland and the United Kingdom free shipping!

Delivery times

Unless otherwise specified in the respective offer, the delivery of the goods in the domestic market (Germany) within 2-4 days.

For deliveries outside Germany to EU countries, Switzerland and the United Kingdom, an additional maximum duration of 10 to 12 days applies.

It should be noted that there is no delivery on Sundays and holidays.

Information on the calculation of the delivery date

The time limit for delivery shall commence on the day after the payment order is issued to the remitting bank in the case of payment in advance or on the day after conclusion of the contract in the case of other payment methods and shall end with the expiry of the last day of the time limit. If the last day of the period falls on a Sunday or a public holiday recognised by the state at the place of delivery, the next working day shall take the place of such a day.

Return

Please read our cancellation policy and follow the steps in it if you wish to return your order to us.